Privacy Policy
1. Information Collected
We collect personal information from visitors via enquiry and reservation forms and when you email us your details.
2. Use of Personal Information
We use the information collected to process requests, provide reservation services, and tailor our services to your needs and preferences.
3. Transaction Data
When you make a purchase or reservation, we collect transaction data, including payment details, billing information, and purchase history. This information is used to process your transactions, manage your orders, and comply with legal and financial regulations. We do not store your payment information; it is processed securely by our payment provider.
4. Disclosures
We do not sell or pass on your information to any third parties.
5. Security
We are committed to ensuring your information is secure. We have implemented physical, electronic, and managerial procedures to safeguard the information we collect online.
6. Use of Cookies
Cookies are small files downloaded onto your device when you access certain websites, allowing the website to recognise your device.
- Session Cookies: These link your actions during a browser session and expire when you close the browser.
- Persistent Cookies: These are stored between sessions to remember your preferences or actions across a site or multiple sites.
- First and Third-Party Cookies: First-party cookies are set by the website you visit. Third-party cookies are set by a domain other than the one you are visiting.
Privacy Policy
1. Information Collected
We collect personal information from visitors via enquiry and reservation forms and when you email us your details.
2. Use of Personal Information
We use the information collected to process requests, provide reservation services, and tailor our services to your needs and preferences.
3. Transaction Data
When you make a purchase or reservation, we collect transaction data, including payment details, billing information, and purchase history. This information is used to process your transactions, manage your orders, and comply with legal and financial regulations. We do not store your payment information; it is processed securely by our payment provider.
4. Disclosures
We do not sell or pass on your information to any third parties.
5. Security
We are committed to ensuring your information is secure. We have implemented physical, electronic, and managerial procedures to safeguard the information we collect online.
6. Use of Cookies
Cookies are small files downloaded onto your device when you access certain websites, allowing the website to recognise your device.
-
Session Cookies: These link your actions during a browser session and expire when you close the browser.
-
Persistent Cookies: These are stored between sessions to remember your preferences or actions across a site or multiple sites.
-
First and Third-Party Cookies: First-party cookies are set by the website you visit; third-party cookies are set by a domain other than the one you are visiting.
Most browsers allow control of cookies through their settings. For more information on cookies, visit All About Cookies.
To view our full privacy policy, please click here.
7. Messaging Terms & Conditions
7.1 General
If you choose to opt in to receive SMS communications from Balfour Winery, we will send you an initial message confirming your signup.
By opting in, you agree to receive occasional automated marketing and informational text messages from Balfour Winery. Messages may be sent using an automatic telephone dialling system to the mobile number provided during signup or to any number you subsequently designate.
We reserve the right to alter the number of messages we send, as well as the short code, phone number, or alphanumeric sender used to deliver messages.
Your standard message and data rates may apply. Your mobile provider is not responsible for delayed or undelivered messages.
Your consent to receive SMS marketing is not a condition of making a purchase.
7.2 Carriers
Mobile carriers are not liable for delayed or undelivered messages.
7.3 Cancellation
You may unsubscribe at any time by texting STOP or by following any opt-out link included in our messages. After you unsubscribe, you will receive one final message confirming your opt-out. If you wish to rejoin the programme, simply opt in again via the original method.
7.4 Support and Information
For support regarding our messaging service, email [email protected]. If supported, you may text HELP in response to any message for additional instructions. If our messages include a link, unsubscribe information and company details may also be accessed through that link.
7.5 Transfer or Change of Number
If you change or transfer your mobile number, you agree to inform us by replying STOP, using any provided opt-out link, or notifying us at [email protected]. This obligation forms part of the conditions of using our messaging service.
7.6 Privacy
For questions about how we handle your data or our wider privacy practices, please refer to this Privacy Policy.
7.7 Changes to Messaging Terms
We may amend or discontinue our messaging programme at any time. Any updates to these Messaging Terms will take effect upon posting. If you do not agree with any changes, you should unsubscribe from the messaging service. Continued use of the service following changes constitutes acceptance of the updated terms.
Most browsers allow control of cookies through their settings. For more information on cookies, visit All About Cookies.
To view our full privacy policy, please click here.
